Microsoft Technologies
Microsoft 365 Fundamentals (MS-900)
Understand the core services and value of Microsoft 365.
2 DaysBeginnerMicrosoft 365 Certified: Fundamentals (MS-900)
Course Curriculum
Module 1Cloud Concepts
- What is cloud computing?
- IaaS, PaaS, SaaS models
- Benefits and trade-offs of the cloud
- Microsoft 365 vs Office 2021
Module 2Core Microsoft 365 Services
- Exchange Online and email collaboration
- SharePoint Online and OneDrive
- Microsoft Teams and video meetings
- Office apps on web and desktop
Module 3Security & Compliance
- Zero Trust security model
- Azure AD identity protection
- Microsoft Defender for Office 365
- Data Loss Prevention and retention labels
Module 4Licensing & Support
- Microsoft 365 subscription plans
- Licensing differences (Business vs Enterprise)
- Service health and SLA
- Microsoft Support options
Prerequisites
- Basic computer and internet literacy
- No cloud or Microsoft 365 experience required
Who Should Attend
- IT decision makers evaluating Microsoft 365
- Business users wanting formal certification
- Helpdesk staff supporting Microsoft 365 users
- Anyone starting a Microsoft certification path
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